Lexvor Referral Program Terms and Conditions
Effective Date: 09/28/2024
These Terms and Conditions ("Terms") govern your participation in Lexvor's Referral Program ("Program"). By participating in the Program, you agree to abide by these Terms, so please read them carefully.
1. Program Overview
1.1. The Referral Program allows eligible Lexvor customers ("Participants") to refer new customers ("Referrals") to Lexvor services and earn rewards or discounts as described in these Terms.
1.2. Participants can earn referral rewards when a Referral signs up for eligible Lexvor services and maintains an active, paid account in good standing for a minimum period.
2. Eligibility
2.1. Participant Eligibility: To participate in the Program, you must be an active Lexvor customer in good standing, meaning you have no outstanding account balances and your service is active.
2.2. Referral Eligibility: Referrals must be new customers who have never previously signed up for any Lexvor services and must use the unique referral link or code provided by the Participant.
2.3. Exclusions: Employees, contractors, and affiliates of Lexvor are not eligible to participate in the Referral Program.
3. Referral Rewards
3.1. Reward Structure: Participants will earn rewards or discounts for each successful Referral, as defined below:
- Single-Line Referral Program: For every successful referral, the Participant earns $10 per month, up to a maximum of $40/month (for 4 referrals).
- Multi-Line Referral Program: For multi-line accounts, the reward is shared equally across all active lines.
3.2. Referral Activation: A Referral is considered successful only after the referred customer has activated their Lexvor account and maintained an active paid subscription for a minimum of 30 days.
3.3. Reward Issuance: Rewards will be applied to the Participant’s account as a discount on their monthly service charge or as other incentives, such as credits or promotional items, as determined by Lexvor.
4. Referral Guidelines
4.1. Unique Referrals: Each Referral must be a unique individual who has not previously held a Lexvor account. Multiple referrals from the same household or individual are not eligible.
4.2. Referral Cap: Participants can refer a maximum of four (4) new customers under the Program, which entitles them to the maximum reward of $40 per month.
4.3. Referral Code Usage: Referrals must use the unique referral link or code assigned to the Participant during the sign-up process to be eligible for the reward. Referrals made without the proper referral link or code will not be counted.
5. Reward Conditions
5.1. Active Referrals: For the Participant to continue receiving monthly rewards, all referred customers must remain in active status (i.e., their Lexvor service must remain paid and active). If a Referral cancels their service or becomes delinquent, the Participant's reward for that Referral will be suspended.
5.2. Fraud Prevention: Any attempts to game or abuse the system, such as self-referrals, creation of fake accounts, or manipulation of referral activities, will result in disqualification from the Program and forfeiture of any rewards earned.
5.3. Account Status: Participants must maintain their own active Lexvor account in good standing to qualify for and continue receiving referral rewards.
6. Referral Expiry and Limitations
6.1. Referral Validity: Referral codes or links expire after 6 months from issuance if not used. After this period, the Participant will need to generate a new referral code or link.
6.2. Non-Transferable: Referral rewards are non-transferable and cannot be exchanged for cash or other services. They can only be applied to the Participant’s Lexvor account for eligible services.
6.3. Program Changes: Lexvor reserves the right to modify or terminate the Referral Program at any time, with or without notice. Any earned rewards prior to such changes will be honored, provided all conditions are met.
7. Reward Limitations
7.1. Maximum Monthly Discount: The maximum discount a Participant can earn from referrals is capped at $40 per month. Referrals beyond the fourth will not increase the monthly discount, but will still qualify the Participant for any ongoing promotions Lexvor may offer.
7.2. Multiple Referrals: Referrals must be distinct individuals. If multiple referrals are made from the same household or are deemed by Lexvor to be fraudulent, they will be voided, and rewards will not be issued.
8. Program Abuse and Fraud
8.1. Prohibited Conduct: Participants must not engage in any fraudulent, illegal, or unethical conduct related to the Program, including but not limited to:
- Self-referrals or using fake identities to generate rewards.
- Spammy or deceptive tactics to generate referrals, including mass unsolicited emails or unauthorized promotions.
8.2. Suspension or Termination: Lexvor reserves the right to suspend or permanently disqualify any Participant or Referral from the Program if suspicious activity is detected. This includes withholding rewards or retroactively disqualifying previously earned rewards.
9. Taxes and Legal Compliance
9.1. Tax Obligations: Participants are responsible for any tax implications resulting from referral rewards received through the Program. Lexvor will not be held responsible for any tax obligations related to rewards.
9.2. Legal Compliance: Participants must comply with all applicable laws, including anti-spam and data privacy regulations, when promoting their referral link or code.
10. Liability and Dispute Resolution
10.1. Limitation of Liability: Lexvor shall not be liable for any indirect, incidental, or consequential damages arising from participation in the Referral Program. Lexvor’s total liability in connection with this Program is limited to the value of rewards earned by the Participant in the past 12 months.
10.2. Dispute Resolution: Any disputes arising from or relating to this Program will be resolved through binding arbitration under the rules of the American Arbitration Association.
11. Miscellaneous
11.1. Program Modifications: Lexvor reserves the right to modify or terminate the Referral Program at any time, without prior notice. Changes to the Program will be communicated through official Lexvor channels, including email or updates to the website.
11.2. Governing Law: These Terms are governed by and construed in accordance with the laws of the state in which Lexvor is headquartered, without regard to conflict of law principles.
11.3. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
12. Contact Information
For any questions or concerns regarding the Lexvor Referral Program or these Terms and Conditions, please contact Lexvor Customer Support at promo@lexvor.com.
By participating in the Lexvor Referral Program, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
This Terms and Conditions document sets the guidelines for how customers can participate in Lexvor’s Referral Program, the rewards they can earn, and the expectations for maintaining active referrals to receive ongoing benefits.